The word for Wake County families who think they were incorrectly denied transportation this school year is to ignore the rejection and request bus service anyway.
Wake County school board member Debra Goldman asked Tuesday about parents who've complained about getting letters saying they had declined transportation when they hadn’t done so. Goldman said Wake needs to get word out to these families that they have the option for bus service.
“I would just simply say for parents to ignore the letter," answered Don Haydon, Wake's chief facilities and operations officer.
But Goldman said Wake needs to do more to communicate to these parents who are holding the letter and don't know where to go. She pointed to how phone lines have been so busy that parents haven't been able to get through to ask questions.
Goldman said she was concerned that the other bus problems that have marred the start of the school year had caused attention to shift away from the incorrect denial letters.
Wake had sent out letters two weeks ago telling families they had declined transportation. At the time, school official said they weren't aware of any letters being sent in error despite parents saying they had never declined bus service.

Comments
I think Tata should reevaluate his transportation leadership
Sat, 09/08/2012 - 22:49 — raleighlauraI hope he will look at whether or not the team he has can get done what needs to get done. I think it has been beyond bad.
I am not sure what "beyond
Sun, 09/09/2012 - 06:35 — woodstockI am not sure what "beyond bad" means, but your general point is a valid one. Tata has obviously been doing a fantastic job providing leadership over a broad array of efforts that have led to significant academic gains including among traditionally underperforming student populations. This has included adressing some tough long-ignored challenges and -- as it should -- an emphasis on supporting teachers and keeping budget priorities in the classroom. However, he needs to have highly competent staff in all areas of the school system. It seems clear that there are issues and people in the transportation department that need to be reevaluated.
Since this...
Thu, 09/06/2012 - 10:31 — bpuli9999is performance evaluation time for Super. Tata - should the transportation mess be reflected in it?
Relax
Thu, 09/06/2012 - 10:38 — FSandYOUMy bet is Evans and Martin are working feverishly to see that his contract is paid off and that he is removed from the job.
It won't be a problem at all to start over will it.