Wake County families are being asked to be patient Monday afternoon, as buses are expected to depart a little later than scheduled for the first day of classes.
Schools will take extra time during dismissal to make sure that students are getting on the right buses, according to Renee McCoy, a Wake schools’ spokeswoman. She said this precaution — being taken because it’s the first day of classes for traditional-calendar schools — means students will get home later than scheduled
But overall, McCoy said, most school buses were on schedule Monday morning and that service was significantly better than last year, when the start of classes was marred by widespread bus problems.
“We feel very confident that the majority of our runs have gone very well,” McCoy said.
Wake transports about 75,000 riders a day on more than 920 buses.
McCoy said that some parts of the 150,000-student school district reported no problems with morning bus service. But she said others, such as the Apex, Wake Forest, Rolesville and Millbrook areas, reported problems, such as buses not coming on time, drivers reporting sick and mechanical issues.
McCoy said school administrators are “triaging” the problems to deal with the issues that require the most immediate attention, such as buses not coming at all or coming to bus stops after classes had started. She urged parents to continue to go to the district’s transportation website to send their online comments.
For parents who say the bus never came, McCoy suggested that they check the website (www.wcpss.net/parents/transportation) to make sure they went to the correct bus stop. She said parents might have assumed that the district was using the same bus stop for their children without checking online to see if it had changed.