Some Wake County families say they were surprised to get letters this week telling them they had declined bus service for the new traditional-calendar school year.
School officials say they sent letters this week to all families who would normally be eligible for bus service but who are listed in the system as having declined transportation last school year. They say they haven't heard about letters being sent in error.
For families with questions about bus service, Wake posted this tip sheet this afternoon.
School officials say families who didn't request bus service but who want it now can go to the nearest bus stop for their child's school on Monday and notify the driver, who will take down the information and give it to transportation office.