The caller wanted to know whom she could talk to vent. I told her she could start with me.
"It's just disgusting you would put that in your paper," she said.
She was talking about a photo in Sunday's Chapel Hill News of a man building a stone wall on East Franklin Street. The man looks Latino, and the caller believes he's an illegal immigrant taking away jobs from tradesmen like her husband, a mason. I asked how she knew the man in the photo was here illegally.
"Well, you know as well as I do," she said.
She was upset. She was shouting. I told her to stop yelling but to keep talking. She said stone masonry used to be an art (Chapel Hill is known for its stone walls; that's why I assigned the picture after seeing it on my drive to work.)
"I like it that we're liberal," the caller said. "It's just disgusting you would put that in your paper."
Her husband's job is not a job that Americans don't want, she continued. "We're at the point where we almost have to move out of the county."
I could hear shouting in the background. "I hate you guys too!" I can't repeat what else the male voice said, but his mother said that was her son. "He's mad because we can't pay for him to go to college."
I wasn't going to argue with the caller. It wasn't necessary. She was giving us feedback, and all feedback helps. Sometimes we listen for facts, and sometmes we listen for emotions. It's all truth.