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Potholes got you down? Here are 3 things you can do ...

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View Triangle potholes, 2010 edition in a larger map

Suddenly, we have a pothole epidemic.

Have you hit a bad one? Here's what you should do about it:

1) Share your pothole story. E-mail me.

2) Report your pothole to city and NCDOT road crews so they can fix it. They'll thank you for your call. See pothole call-it-in info below.

3) Pinpoint your pothole on our collaborative Google map, "Triangle Potholes, 2010 Edition." Click the map link or go here for instructions. Be sure to include details in your description.

CALL IT IN:

Here's how to call or e-mail your pothole problem to the people we pay to fix it. Be prepared to give a detailed description and location. Not just "Glenwood Avenue," for example, but "on inbound Glenwood just north of Five Points."

City and state road crews share the job of pothole patching. If you happen to contact the wrong folks, they’ll relay your message to the right place.

- CITY-MAINTAINED STREETS

RALEIGH: Call Raleigh street maintenance at 996-6446 or e-mail pothole@ci.raleigh.nc.us.

CARY: Call town public works and utilities at 469-4090 or e-mail potholes@townofcary.org

DURHAM: Call the city pothole hotline at 560-1177 or click the online request form at www.durhamnc.gov/departments/onecall/.

CHAPEL HILL: Call town public works at 968-2796 or send e-mail to gling@townofchapelhill.org

- STATE-MAINTAINED ROADS AND STREETS. Contact NCDOT for rural and other state-maintained roads, many of them inside city limits. For the fastest response, contact your county NCDOT maintenance yard:

- Wake County: 733-4768
- Durham County: 477-2814
- Johnston County: 934-6176
- Orange County:
732-0856

Or call state Department of Transportation customer service: 1-877-368-4968.

You also can contact the DOT maintenance office in your county online at www.ncdot.gov/contact/. Go to “Road Report” and click the drop-down menu to choose your county. You’ll get an online form for reporting your pothole problem.

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About how long?

I laugh when I see headlines about potholes being fixed quickly. For years I've reported potholes on Salem Street in Apex. Years! Have they been fixed? Nope.

For years I've reported potholes on Old Raleigh Road in Apex. Still waiting.

The town says contact the state. The state apparently doesn't care because it's been reported and not just by me and nothing has happened.

Glenwood is one big pothole

Since moving here 3 years ago, we have been astonished at the lack of road maintenance. Major arteries, like Glenwood Avenue look as though they have not been paved for decades. Occasionally, a pothole will have a little fill casually dumped into it and then another appears right next to it. Glenwood Ave desperately needs to be repaved entirely from at least the Wade ramp heading northwest past Regions Bank, right before Crabtree Mall. It is so odd in this town to suddenly see a 10' piece of new road and then continue on the crumbling road with potholes. It is so random that it doesn't make sense. What determines the random fixing of 1 out of every thousand potholes, or 10-20 feet of new road amongst decaying road? Everyday as I drive through town it is driver beware. Feels like driving through a 3rd world country. Where is all the tax $$ going?

Southall Road

South Hall Road is an absolute mess! I had a flat tire from a 8" hole in front of the pool and they filled it after I called when it was raining and it is back the way
it was before!!!! The hole road is full of little pot holes. I hole the city
responsible!!!!! Jeni Keyser

Not one overwhelming one, but lots of smaller ones

South Roxboro through Hope Valley Farms--particularly between Hope Valley Road and roughly Greyfield Blvd--has a lot of new and expanded potholes. As yet I don't know of any specific car-swallowers, but they are numerous and getting worse. (And when the rain and darkness made them hard to avoid last night, I certainly felt them.)

Potholes and Loopholes

We shouldn't have to call in potholes. The DOT is the largest employer in state government. The people working for the DOT drive to work just like the rest of us. They see the potholes. That should be all of the data needed. The reason they want us to call in is so they can fall back on the lame excuse that they didn't know.

I want to know where Glenwood Ave goes north from Five Points! Looks like the DOT is off the hook on those directions!!!.

I have seen the workers patching holes the same way they would have 40 years ago. A little asphalt shoveled into a hole. The truck backs over it. Sometimes there is the required stop/slow sign guy:sometimes not. I know there is a better way. I am sure DOT knows this. This is truly a job that should be sub-contracted. Paid by the hole. And only if it stays filled for 30 days.

It is just like the pre=treatment. They took years to catch up with Virginia. Why do we put it down 3 days before we get any bad weather.

Pot hole causes my tundra to accelerate

I'm calling Toyota on this tomorrow. I dropped a joint on the floor and it created a hole in the carpeting. When I went to grab it it got under the gas peddle and stuck and my Tundra took off and nearly hit this girl who looked like she was browsing the web on her blackberry in Rocky Mount. Pot Holes are very dangerous dude! All is well, I put it in neutral, retrieved the chronic and now I am just very hungry.

Glenwood ITB

the whole dang road.

Raleigh's Crumbling Roads

As a Raleigh resident, I can't figure out how the DOT determines which roads to pave/repair first (an issue N/O should investigate). It seems the roads in the best condition are paved regularly...but those that are cracked, crumbling and in terrible shape are seriously neglected. For example, Millbrook Rd (near Shelley Lake), Sandy Forks Rd (between Six Forks & Falls of Neuse) have been in terrible shape for years! When are the worst roads going to be repaired FIRST? Lately, they paved I-440 in the North Hills area...and it didn't need it! I'd wish they concentrate in the order of actual condition...instead of a spreadsheet paving schedule in some administrators office.

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About the blogger

Bruce Siceloff reports on traffic and transportation. A News & Observer reporter, editor and blogger since 1976, he took over the Road Worrier column in 2003. Lately he drives I-40 with the cruise control set at 68 mph. You can e-mail Bruce, call him at 919-829-4527, check out his Crosstown Traffic blog or follow him (@Road_Worrier) on Twitter.
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