Get up to $200 in FREE groceries at Harris Teeter with new pharmacy deal

Although the press release says that the offer is limited to new pharmacy customers, neither the online offer (see http://www.harristeeter.com/in_our_stores/departments/pharmacy/earn_free_groceries.aspx) nor the punch card mentions any such limitation.  In fact, the stipulatiion "Offer not eligible for RXs transferred from or previously filled by any Harris Teeter pharmacy" implies that RXs NOT transferred from or previously filled by any Harris Teeter pharmacy would be eligible regardless of whether the customer is new or not, and that stipulation is redundant if the offer is limited to only new customers.  Nevertheless, when I took the offer to HT, the pharmacist at first refused to honor it because I had had my flu shot there and had had a few prescriptions filled at another HT years ago.  I called corporate customer service.  The rep there told me the pharmacist was right.  However, after I asked to speak with a supervisor; told him that neither the online offer nor the punch card mentions having to be a new customer; and pointed out that when customers clicked to get details on the e-Vic Alert offer, they were taken to the online offer, not to the press release, he told me he would look into the matter.  He called back later to tell me that there had been a mixup in communications, resulting in the offer to customers saying one thing while the press release and instructions to the HT pharmacists say another.  He said that they would honor the online offer for the four prescriptions I had already taken to HT but not for any more and that they were going to send corrections to HT customers telling them that only new pharmacy customers are eligible.  However, that was five days ago, and they have still not sent out a correction so far as I can tell.  I wrote the supervisor with whom I spoke an email saying that I think HT should honor the offer as originally presented for all customers and send a correction of the policy to the pharmacists telling them that all customers are eligible.  He wrote back that he would forward my concerns to the appropriate management, but I have heard nothing from anyone yet.  My advice is for everyone to call HT corporate customer service (1-800-432-6111, option 2) and complain about HT's refusal to honor the terms of the online offer sent to customers and printed on the punch cards.  If they continue to refuse to honor the original offer, I am considering filing a complaint with the BBB and state and federal government regulators.