I don't know about you, but I haven't had much luck when it comes to the freebies offered by companies via their Facebook pages.
The freebies are often gone within minutes. Other times, the site is so overwhelmed, it's impossible to get signed up.
I've often wondered whether the goodwill that companies are trying to create through giveaways actually backfires with so many frustrated and disappointed fans.
So it was nice to see this offer from the makers of Pantene shampoo after a giveaway gone awry last week.
Posted on the Pantene Facebook page: