Customers in the Triangle have been among those across several states suffering an outage of AT&T's U-verse service now in its third day. Disruption of TV, voice and Internet service include reports from customers in North Carolina, Louisiana, Kentucky, Georgia, Tennessee, Florida, Mississippi, Arkansas, Texas and Oklahoma.
Via Twitter, AT&T's U-verse wing shared that an issue with a server had been identified, and advised that some customers may be able to restore service by restarting their system.
Reports from customers still without service continue to stream over Twitter. In an email AT&T spokesperson Josh Gelinas said, "A limited number of AT&T customers in some markets may be experiencing issues with U-verse service. We have been working around the clock and are making progress on resolving the issue. We apologize for any inconvenience to our customers."
We've identified an issue with a U-verse server. Customers may be able to restore service by restarting their system. More to come ASAP.
— AT&T U-verse (@Uverse) January 23, 2013