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Snafu may block live online access to NCSU, Duke games

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Wolfpack and Blue Devil fans who buy Internet access from Time Warner Cable may not be able to watch their football teams' home openers live online tomorrow.

N.C. State's game against Western Carolina and Duke University's game against Elon are scheduled to be shown only on ESPN3.com. The games won't be aired on TV. To see live action at home, it's Internet streaming or nothing.

Under a new contract reached late Thursday between Time Warner Cable and Walt Disney Co., which owns ESPN, the ESPN3 website will soon be available to Time Warner Cable customers in this region for the first time.

But because the companies' dispute wasn't resolved until Thursday, Time Warner Cable engineers and programmers may not have enough time to get the system set up by Saturday night, said spokesman Keith Poston.

"We obviously would love to have it available for our subscribers and we're working as fast as we can to make it happen," he said. "I'm sure fans will be disappointed, but it's not something they've had before. This site wasn't available last season."

Time Warner Cable has about 2.1 million customers in the Carolinas, including 830,000 from Raleigh to the coast.

Local customers of other Internet service providers, including AT&T and Verizon, are already able to get access to ESPN3.com.

The website is available for free to visitors who receive their high-speed connection from an affiliated Internet service provider. When someone visits the site, its servers check the connection to make sure the person has permission to watch live games. If not, access is blocked.

The contract dispute between Time Warner Cable and Disney was mostly over money, especially how much the cable provider would pay per subscriber to show channels such as ESPN and the Disney Channel. The new contract also covers new channels and content, including ESPN3.com.

On Friday morning, N.C. State sent out a reminder that the 6 p.m. game on Saturday will be shown on ESPN3.com. Duke's game vs. Elon starts at 7 p.m.

"Hopefully, most of our local fans will be at the game," said Annabelle Myers, N.C. State's assistant athletics director for media relations. "We've been assured by ESPN people that it will be available on Time Warner Cable and we hope that will be the case."

It may be little solace for fans who wanted to see live video on their computers, but there's always old-school technology. Both games will air on local radio stations.

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no espn3.con yet in Raleigh

I'm a TWC roadrunner internet customer. Went online today to watch the ECU-VaTech game today on espn3.com. Found the game on their schedule, there was a pulldown menu of over 75 ISPs to choose from, neither Time Warner nor Roadrunner was listed. I emailed espn custoner sevrice, and was told that the deal for espn3.com access had not been finalized yet. Biz, what goes on? It's been two weeks since a small glitch might prevent september 4 games from being seen. It's september 1.,

REALLY?

I cannot stand TWC's continued arrogance and lack of concern for their customers.  This illustrates that either the company was not prepared or didn't really think they'd strike a deal.  Don't most companies work on this ahead of time in anticipation of an agreement? 

I also like the following:

"I'm sure fans will be disappointed, but it's not something they've had before. This site wasn't available last season."
 
To think these people are professional spokespeople is obsurd!  At least we know how they really feel I guess.

poor football fans!

boo hoo hoo!  maybe you can have a whine and cheese party instead?

Patience

I want ESPN3 as much as the next person, but the deal was just cut last night. The ramp-up is something that has to be worked out between TWC and ESPN3 and involves every TWC outlet and subscriber nationwide. They can't just throw a switch.

A couple of deep breaths folks.

When???

When are we going to ever get what we pay for?Then people wonder why the economy is so bad.We just stop taking everything,no TV no News Papers.Just disgusting!!!

Oops.

On that note, I think I wanna head to the beach now.

Typical TW, we never get

Typical TW, we never get what we pay for....

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About the blogger

Assistant Business Editor Alan M. Wolf joined the N&O in 1999 covering the business of health care. He became an editor in 2001, and helps oversee the paper's daily business coverage and Sunday Work&Money section. He lives in Clayton with his wife and two children. Reach him at 919-829-4572 or e-mail him.
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