In the old days, ticket-scalping was a pretty unsophisticated business. Scalpers would get people to stand in line, buy what tickets they could, jack the price and try to sell them. But online ticket-selling has introduced ever-more-complex ways to gouge people, some of them quite sneaky. The latest wrinkle is the "sham site," websites that look like they're connected to a venue -- but they're not, and you can wind up paying big bucks for lousy seats if you're not careful. For more, see the story in Sunday's paper.
ADDENDUM (7/14/11): Followup editorial.
SECOND ADDENDUM (9/10/11): More on brokers.